PROCESS IMPROVEMENT

Tackle a current business process with a focus on driving innovation, improving service, increasing efficiency, accelerating adoption, shortening cycle times and reducing overall costs.

The Process Improvement Express (PIE) is a two-day end-to-end process redesign workshop involving all key stakeholders, creating ownership and buy-in and resulting in faster adoption of the new process and return on investment.

PROCESS IMPROVEMENT EXPRESS: WORKSHOP OUTCOMES

Analysis of Current Process

Understand end-to-end of current process and identify positives and negatives, including current steps, essential elements, time spent and wasted, duplicated efforts, non-value-added approvals, costs and more.

Design of New Streamlined Process

Design a new streamlined process to improve service and innovation, alleviate duplication and non-value-added work, shorten cycle time and reduce overall costs.

Roles & Responsibilities

Identify who will be responsible and accountable for each stage in the new process.

Agreement

Reach agreement with key process stakeholders.

 

Prioritization

Prioritize new process components.

Change Management

Create change management/communication plan to ensure successful implementation of new process.

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