CONSULTING SKILLS TRAINING
Become a trusted advisor and develop skills to better manage relationships, influence decisions, handle escalations and provide an excellent customer experience.
Our Consulting Skills Program is a customizable, two-day workshop offered at Intermediate and Advanced levels and focused on transforming consultants into trusted advisors. Our behavioral science-based methodology drives application and accountability on the job for measurable ROI.
Workshops and Learning Objectives:
INTERMEDIATE - Have your consulting expertise better utilized and recommendations more frequently implemented. Become a partner instead of order taker. Increase your empowerment and influence. Reduce escalations. Establish more trusting relationships with clients.
ADVANCED - Make recommendations and handle objections, pushback and escalations. Help lead change and overcome client resistance. Give difficult feedback, deliver bad news and handle conflict. Demonstrate influence without authority and manage political situations. Apply problem solving skills to collaboratively explore and review issues, generate creative solutions and resolve problems.
"Elsey Consulting Group's Consulting Skills Program has resulted in building confidence in our employees and establishing trust for our customers."
— Nick Haggenjos, Lead LMS Analyst at UKG